Terms of Service
A practical overview of how USA HIPAA training, accounts, and certificates are used.
Most important points
- Training access and certificate records are tied to individual learner accounts.
- Organization admins manage seats and learner access for team accounts.
- Certificates reflect course completion and assessment results inside the platform.
- Payments are processed by Stripe; a 30-day refund window applies as shown on the pricing page.
- Recurring billing applies only when the buyer explicitly selects and authorizes an annual plan.
- Support is available for billing, access, and rollout questions.
USA HIPAA provides self-paced training, completion records, certificate issuance, and organization features for team rollout. This page summarizes the core expectations around access, account use, certificates, payments, refunds, and support. Updated August 6, 2026.
Accounts
Learner accounts should reflect the real learner
Certificates and progress records are tied to the learner profile, so names and account ownership should stay accurate.
Teams
Organization admins manage seat access
Team buyers are responsible for seat assignment, learner invites, and keeping access aligned to their workforce.
Certificates
Certificates depend on course completion
Certificate records are created after the learner completes the course flow and passes the required assessment.
Annual plans
Renewal terms are shown before payment
One-time checkout is available. If a buyer selects an annual plan, checkout shows the charge today, next annual amount, expected anniversary, and cancellation terms. Cancel before renewal to prevent the next charge; payment opens new training access but does not issue a certificate until the learner completes and passes. Quarterly reinforcement completions are tracked separately and do not issue certificates.
Payments
Checkout is handled by Stripe
Course and team purchases are processed by Stripe on Stripe's hosted checkout pages. Prices are shown before payment, and payment grants course access for the purchased learner or seats. Card details go directly to Stripe and are not stored on USA HIPAA servers.
Refunds
A 30-day refund window applies
As stated on the pricing page, if the training is not a fit you can contact support within 30 days of purchase for a refund. Refunded purchases no longer provide paid course access. To request a refund, email support with the account email and purchase details.
Liability
Training is provided as is
Certificates document course completion and assessment results inside the platform. They are not legal advice, a government-issued accreditation, or a guarantee that a person or organization is HIPAA compliant. To the extent permitted by law, USA HIPAA's total liability for claims related to the service is limited to the amount paid for the purchase at issue.
Governing law
United States law applies
These terms are governed by the laws of the United States. Questions about these terms can be sent to support@usahipaa.com.
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